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Terms and Conditions

Terms and Conditions

This website is operated by Goh and Co. Throughout the site, the terms “we”, “us” and “our” refer to our Company, Goh and Co. Goh and Co offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Our website uses cookies. The use of our website will mean you consent to our use of cookies in accordance with the terms of our “Privacy Policy”.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

 

Delivery

The delivery times provided by Goh and Co. are estimates only. Goh and Co. will not be held responsible for any delay, loss or damage in relation to deliveries. When making your purchase on the Goh and Co. website, please ensure you enter the delivery address correctly. Goh and Co. will be not held responsible for any incorrect address entered on our website.

 

Acceptance of Goods

Goh and Co. conducts quality checks on all our products before dispatch. Please notify us within 7 working days upon receiving the goods if you find any faults.

 

Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend sending all items back to Goh and Co. with a trackable service or purchase shipping insurance as we don’t guarantee that we will receive your returned item.

To return your product, you should mail your product to: PO BOX 76 Camberwell Victoria AU 3124

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@gohandco.com.au

 

 

For any questions that you may have, please send them to info@gohandco.com.au